If you have a question about Mult-e-Maths which is not answered here, please contact our technical support team:
Tel: 01223 325040
Email: techsupport@cambridge-hitachi.com
Yes, you will need to have administrator access to your computer to do this - please check with your ICT Coordinator.
On most computers, the installation program will start automatically. If you have auto-run turned off, you will need to start the program manually: insert the disc, access the CD-ROM drive via the 'My Computer' icon and double-click on the 'setup.exe' icon. You will find more information about installing the program in the booklet that accompanies each CD-ROM.
No, once the software has been installed, it does not require the CD-ROM to operate.
Mult-e-Maths New Framework Edition can be installed on multiple machines on a network under the network licence included in the price of the software. To deploy the New Framework Edition Teaching CD-ROMs over a network, please read the 'ReadMe file' on the CD-ROM.
Mult-e-Maths New Framework Edition Teaching CD-ROMs are specifically designed to make use of the features offered by an interactive whiteboard to support whole-class teaching; it also includes ideas for independent pupil activities. Based around objectives from the renewed Primary Framework for mathematics, the New Framework Edition is designed to fit in well with your planning. There are starters to review previously learnt material, and lesson ideas that introduce new topics and offer plenary material for assessment and consolidation.
Yes, Mult-e-Maths New Framework Edition can be bought using e-Learning Credits.
No, Mult-e-Maths New Framework Edition can only be used on a PC.
Most computers will already have the necessary software installed. While installing, Mult-e-Maths New Framework Edition will check to see if you need to install Adobe® Flash® Player and Adobe® Reader®, and will install them for you if required.
This is a known problem which only affects a small number of computers. If you are seeing this message then please contact the technical support team on 01223 325040 and a new version of the program will be sent to you.
The Mult-e-Maths Toolbox cannot be run on a network.
The Toolbox manual can be found under the Help menu at the top of the screen.
Mult-e-Maths Toolbox is Windows Vista compatible.
MSIs for easy deployment on your RM CC3 network (or Windows server 2000/2003 network) are now available. If you are an existing customer and you wish to obtain an MSI for the Mult-e-Maths Toolbox, please email a request to techsupport@cambridge-hitachi.com with your personal/institutional information, postal address and invoice number.
Download instructions on how to install MSIs on an RM network. (PDF)
For further information, please contact technical support at techsupport@cambridge-hitachi.com
Windows Vista compatibility is not guaranteed for A Maths Dictionary for Kids.
MSIs for easy deployment on your RM CC3 network (or Windows server 2000/2003 network) are now available. If you are an existing customer and you wish to obtain an MSI for the Maths Dictionary for Kids, please email a request to techsupport@cambridge-hitachi.com with your personal/institutional information, postal address and invoice number.
Download instructions on how to install MSIs on an RM network. (PDF)
For further information, please contact technical support at techsupport@cambridge-hitachi.com
This support area is for teachers using the original Mult-e-Maths Strand CD-ROMs.
If you have purchased the Mult-e-Maths Strands we are offering you special discounts on upgrading to the New Framework Edition. Please contact 01223 325013 for details.
The Mult-e-Maths Strands are now out of print and so are not available to purchase. Please call 01223 325013 for advice.
Planning links to the renewed Framework objectives can be downloaded here:
Medium term planning grids can be downloaded here:
Cambridge-Hitachi released an updated version of the Fractions strand that replaced the older version published in early 2004. The new version was sent to all existing customers. The older version of Fractions will not work properly with the other strands. Uninstall the older version and install the newer version.
You can check that you have the right version of Fractions by looking on the CD. It should have V2.00 printed on the left hand side of the disc. If you have V1.00, and have not received a newer version, please email Customer Services at educustserve@cambridge.org.
This software does not support Community Connect 3 or other RM products.
For further information, please contact technical support at techsupport@cambridge-hitachi.com
Windows XP Service Pack 2 has extra security settings which prevent many programs, including Mult-e-Maths, from running fully. To prevent these messages from appearing each time you use the product, you will have to allow active content to run on your PC.
For your convenience, we have provided below an Active Content Manager. This will configure Internet Explorer for you to allow the content you require to run Mult-e-Maths.
Active Content Manager (zip file, 95Kb)
This may take a couple of minuted to download
Another possibility is that there is a security issue with Flash Player 8. If this is the case, then you need to follow the following instructions:
Flash configuration file (zip file, 1Kb)
The following versions of Mult-e-Maths strands are Vista compatible:
If, for one or more Mult-e-maths strands, you have lower versions than the ones specified above and you wish to receive a Vista compatible version, please email a request to techsupport@cambridge-hitachi.com with your personal/institutional information, postal address and invoice number together with the strands you wish to receive replacements for.
For your information, when you install Mult-e-maths on Windows Vista please bear in mind the following two minor issues: